Privacy policy
Last updated: [DATE PUBLISHED]. Have this policy reviewed by a qualified attorney before publishing.
Moreno Valley Water Damage Help ("we", "us") operates this website and a phone water damage line. This policy explains what we collect, how we use and share it, and your choices.
Information we collect
- Call information: your phone number, the time and length of the call, your ZIP code and what you tell us about the water damage. [If applicable: call recordings, with notice at the start of the call.]
- Website information: pages viewed, referring site, device and browser type and approximate location, collected through cookies and analytics tools.
- Messages: anything you send us by email or a form.
How we use it
- To put you through to an independent restoration provider who serves your area.
- To route, track and measure calls, including billing between us and providers.
- To operate, secure and improve the website.
- To meet legal obligations.
How we share it
- With independent providers: when you call, your call and the details you give are forwarded to an independent third-party provider, who may pay us for the restoration. The provider's own privacy practices apply to information they receive.
- With service vendors: call-tracking, hosting and analytics vendors who process data on our behalf.
- For legal reasons: when required by law or to protect rights and safety.
Because providers pay us for restorations that include your contact and job details, this may be considered "selling" or "sharing" personal information under the California Consumer Privacy Act (CCPA), as amended by the CPRA. [Attorney to confirm.]
Your California rights California residents may request to know what personal information we collect, request deletion or correction, opt out of the sale or sharing of personal information, and not be discriminated against for exercising these rights. To make a request, call [PHONE] or email [EMAIL]. We will verify your request before responding.
Retention We keep call and inquiry records only as long as needed for restorations, billing, dispute resolution and legal requirements.
Children This site is not directed to children under 16, and we do not knowingly collect their information.
Changes We will post updates here with a new "last updated" date.
Contact Moreno Valley Water Damage Help · [PHONE] · [EMAIL]